Americas Homes Services

Privacy Policy

1. Scope of This Policy

This Privacy Policy applies to:

• Visitors to our Website

• Individuals who submit inquiries, service requests, or contact forms

• Customers who request or receive services

• Communications with us via email, phone, text, or online forms

This policy does not apply to third-party websites or services that may be linked from our Website.

2. Information We Collect

2.1 Personal Information You Provide

We may collect personal information that you voluntarily provide, including but not limited to:

• Full name

• Email address

• Phone number

• Home or service address

• Billing or payment-related information (if applicable)

• Details about your service needs or property

• Any information you provide through forms, emails, or phone calls

Providing this information is voluntary; however, failure to provide certain information may limit our ability to deliver services or respond to requests.

2.2 Automatically Collected Information

When you visit our Website, we may automatically collect certain information, such as:

• Internet Protocol (IP) address

• Browser type and version

• Operating system

• Device type

• Pages viewed, time spent, and navigation paths

• Date and time of visits

• Referring URLs

This data helps us understand how visitors use our Website and improve performance, functionality, and user experience.

2.3 Cookies and Similar Technologies

We may use:

• Cookies

• Web beacons

• Pixels

• Analytics tools

These technologies help us:

• Recognize returning visitors

• Store user preferences

• Analyze traffic and usage trends

• Improve website functionality

You may control cookies through your browser settings. Disabling cookies may limit certain features of the Website.

3. How We Use Your Information

We may use your information for the following purposes:

• Responding to inquiries and service requests

• Scheduling, performing, and managing home services

• Communicating about appointments, updates, and customer support

• Sending promotional or marketing communications (where permitted by law)

• Improving our services, Website, and customer experience

• Conducting internal business operations and analytics

• Preventing fraud, misuse, or security threats

• Complying with legal and regulatory obligations

4. Legal Basis for Processing (Where Applicable)

Depending on applicable law, we process personal information based on:

• Your consent

• Performance of a contract or service request

• Legitimate business interests

• Compliance with legal obligations

5. Sharing and Disclosure of Information

We do not sell your personal information.

We may share your information in the following circumstances:

5.1 Service Providers and Contractors

We may share information with trusted third parties who assist us with:

• Website hosting

• Scheduling and customer management

• Marketing and analytics

• Payment processing

These providers are authorized to use your information only as necessary to perform services for us.

5.2 Legal and Regulatory Requirements

We may disclose information if required to:

• Comply with applicable laws or regulations

• Respond to subpoenas, court orders, or legal requests

• Protect our rights, safety, property, or customers

5.3 Business Transfers

If we undergo a merger, acquisition, sale of assets, or business restructuring, your information may be transferred as part of that transaction.

6. Data Retention

We retain personal information only for as long as necessary to:

• Fulfill the purposes described in this Privacy Policy

• Comply with legal, tax, or regulatory requirements

• Resolve disputes and enforce agreements

When information is no longer required, we securely delete or anonymize it.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

However, no internet-based system is completely secure. We cannot guarantee absolute security of your information.

8. Your Privacy Rights and Choices

Depending on your location, you may have the right to:

• Access the personal information we hold about you

• Request correction of inaccurate information

• Request deletion of your personal information

• Opt out of marketing communications

• Limit or object to certain data processing

To exercise your rights, contact us using the information provided below.

9. Children’s Privacy

Our Website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If such information is discovered, we will promptly delete it.

10. Third-Party Links

Our Website may include links to third-party websites or services. We are not responsible for the privacy practices, content, or security of those third parties. We encourage you to review their privacy policies before providing personal information.

12. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Updates will be posted on this page with a revised “Last Updated” date. Continued use of the Website constitutes acceptance of the updated policy.

13. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Americas Home Services
Website: www.americashomesservices.com
Email: [Insert Email Address]
Phone: (800) 953-8049